This is a B2B site designed to give our clients 24/7 access to our stock control and order processing system.

You will be able to pay by account or chose to pay be credit card which ever is more convenient

We guarantee that we will only charge your credit/debit/switch card when your goods are despatched- this is your right under UK law and, if we do anything else, we are in big trouble.

If you are an account customer your standard terms and conditions apply and will be unaffected by any transaction on this site

We guarantee to replace faulty goods- just send them back to us with a copy of your invoice and clear instructions of what you'd like us to do. We'll either credit you or replace the goods, whichever you prefer

We guarantee to sort out any problem with your order- just contact us if you have any problems with an order from Big Bear. We'll tell you exactly what steps we're going to take to rectify the problem.

We guarantee full warranty support on all items- just contact us if you have a warranty problem. All goods supplied by Big Bear are covered by the normal manufacturers warranty.

Stock Availability: Although we stock most items, stock is subject to availability. If we don't have an item in stock we will contact you to let you know when you can expect it.  Prices are valid as at the date of ordering. Subsequent price changes will be confirmed with the customer prior to payment and/or shipping.

Goods will be dispatched to the Cardholders address only.  We may require proof of address before goods are shipped.

All prices include VAT of 17.5%.  If you are buying outside the European Community this tax will be removed from the purchase price. Please note that you, the customer, is responsible for all local taxes and laws in the country to which the goods are being sent.